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What Questions Should You Ask a Commercial Carpet Cleaning Company Before Hiring Them?

If you run your own business or manage an office building, the last thing you want to have to worry about are unsightly stains on your carpets. If you decide to hire someone to clean them, though, you must take the time to find the right carpet cleaning company to do the job right. Here are some questions you should ask before hiring anyone to do commercial or residential carpet cleaning.

First, look for an experienced commercial carpet cleaning company. The more experience they have with large job sites, the better. If you’re looking for someone to clean carpets at your home or business office, check out how long they’ve been in business and talk to references.

Do you use eco-friendly products?

There are two reasons you’ll want to make sure your commercial carpet cleaning company uses eco-friendly products. First, going green is much more popular these days, and if you’re going to use a carpet cleaning company that aligns with your values, it’s something you should ask them. Second, many studies have shown that the regular use of harsh chemicals can lead to adverse health effects such as asthma and other respiratory problems.

Have you worked on a carpet of this type before?

The first thing to determine is whether or not you’re hiring a commercial carpet cleaning company with experience with your specific type of carpet. All carpets are not created equal; what works for a kind of carpet may harm another, so make sure you know your options. A general rule of thumb is that nylon-based cleaning solutions should only clean nylon-based carpets, and wool carpets should only be cleaned with wool cleaning solutions.

Do you have proper insurance?

The first question you need to ask a commercial carpet cleaning company is whether or not they have insurance. If an accident happens, you want them to be able to cover any damages. If they don’t have proper insurance, consider going with another company.

Do you provide any guarantee? 

Quality assurance is critical in commercial carpet cleaning. If you don’t get what you paid for, there’s no way to ensure you can get your money back. So when choosing a company to work with, be sure they offer some guarantee that they will fix any issues that may arise during or after their service.

What method of carpet cleaning do you use?

Residential carpet cleaning can vary depending on several factors, such as how much carpet you have and what kind of environment you’re trying to clean it in. A variety of methods can be used, such as hot water extraction or carpet shampooing. When selecting a commercial carpet cleaning company, they must know which method they use because not all methods are created equal.

What is your pricing method?

Pricing methods differ from company to company, but you must have an idea of how much a carpet cleaning service will cost you. We recommend that you ask them how they price their services before making a hiring decision.

When hiring a commercial carpet cleaning company, consider asking more than one of these questions to ensure that your property stays safe during and after any carpet cleanings.

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